Purpose and scope
 

SANDERANA, any entity trading under the name SANDERANA and associated entities (“We/Us/Our”) is committed to the protection of personal data (data relating to an identified or identifiable individual) and to fair and transparent processing of this data. This privacy notice sets out how and why We collect and processes personal data in the course of Our business. It applies to personal data provided directly to Us by the individuals concerned, other companies and/or organisations.
 

What personal data do We collect?
 

We collect personal data only to the extent necessary to provide services to Our clients and for other agreed purposes. Such personal data may be used for the following:

• Provision of professional services – We may have to process personal data in order to perform such services and/or provide advice and deliverables to its clients.
• Managing, administering and developing the business – We process personal data in order to manage relationships with clients; develop business and services; maintain and develop IT systems; manage and host events; and to administer and manage the firm’s Our website, systems and applications.
• Quality and risk management, and security – We use various measures to protect personal data and other client information, which includes monitoring the services provided to clients to detect, investigate and resolve security threats. Such monitoring may involve processing personal data, for example the automatic scanning of email correspondence for threats.
• Providing information about services to clients – unless the relevant individual has opted-out, We may use client business contact details to provide information about Our services, and activities and events that may be of interest.
• Compliance with legal obligations – We may be required to process and/or retain personal data to fulfil Our legal obligations.

Personal data and third parties
 

We will only share personal data with third parties where it is appropriate to do so for the performance of Our services and where it is legally permitted to do so. We will not provide information to third parties for Our own marketing purposes. Where We transfer personal data to third parties, We will put in place appropriate contractual arrangements and seek to ensure that there are appropriate technical and organisational measures in place to protect personal data.

Data retention
 

We will only store personal data for as long as necessary for the purposes for which it was collected, or as required by law.
 

Unless there are any overriding legal, regulatory or contractual requirements, We will retain records of services provided (which may include personal data) in accordance with the Our document retention policy.
 

Your rights
 

You have rights in relation to any of your personal data held by Us. Should you wish to exercise your rights, please contact us via email at trademarks@sanderana.com. We will endeavour to respond to any request promptly and within any legally required time limit.
 

Complaints 

Should you wish to make a complaint about the processing of your personal data by the Us, please contact us via email at trademarks@sanderana.com
 

You also have the right to make a complaint about the processing of your data to the Information Commissioners Office. For further information please visit: www.ico.org.uk